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Hire Me A Tester

Overview

Hiring new people is hard. It takes time, it takes effort and it takes a good hiring strategy to be successful. When you are trying to hire new testers then there are a lot of different aspects to think about. What sort of tester do you need? What team will they be a part of? What skills are you looking for and how will you identify those during the interview process? Is hiring a new tester even the best way of solving the problem you have?

In this tutorial we will look at the whole hiring process, from identification of a need (help I need a tester in this team) to onboarding new people. Through inclusive and immersive exercises we will practice the key skills required in order to make hiring new people a success.

I’ve been hiring testers for the last 15 years and have a wealth of testing specific knowledge on areas such as:

  • Identification of a need - do you need a new tester? Have you identified exactly what you require?
  • Individual and team context - are you hiring for a separate test team? A cross functional team? What’s the product or project?
  • Permanent vs contract recruitment and when it’s right to use either.
  • Selling yourself - How to make a job description that makes the candidate want to join you.
  • Ensuring that you take diversity into account when hiring, from job descriptions and adverts, all the way to on-boarding.
  • Where to advertise and how.
  • Getting the team involved and empowered.
  • Establishing recruitment pipelines before you need them.
  • What makes a good CV?
  • Telephone interview techniques
  • Face to face interviews - traditional vs alternatives.
  • What to do once you’ve made the offer. How to get make sure the candidate you want actually starts, and stays.

 

This tutorial is intended for those managers or leads who either hire testers or are about to start hiring testers. It will equip them with the skills and the confidence that is required in order to make the hiring process a success. It will also help those who are looking for a new role and want some practice in CV writing, mock interviews and gaining a better understanding of what a good recruitment process looks like.

Prerequisites

Please bring yourself and your experience. If you have particular points you want to talk about then that’s great. Examples and experience is good.

Syllabus

  • Introductions and scene setting
  • Recruitment challenges - how and why
  • Identification of a need:
  • Are you sure you need a new tester?
  • Exercise - Identifying the need
  • Why context matters:
  • Making sure you are clear on what you are looking for.
  • Discussion - context setting and how that affects recruitment.
  • Making people want to join you:
  • Techniques for raising the profile of your team or business.
  • Exercise - Preparing and sharing role descriptions and profiles.
  • Taking diversity into account:
  • Is your job advert appealing to a diverse selection of candidates?
  • Advertising your wonderful new position:
  • Where, how and why specific targeting is important.
  • Discussion - How best to advertise new positions.
  • Using your team - why it’s important and how to do it.
  • Recruitment pipelines - establishing them, before you need them.
  • That great CV:
  • What does it look like?
  • Techniques for CV review.
  • Exercise - preparation and review of CVs.
  • The telephone interview:
  • Keeping it brief but specific.
  • What to look for.
  • Red flags to watch out for.
  • Exercise - mock telephone interviews.
  • Face to face interviews:
  • Preparation.
  • Which interview format works for you?
  • Q&A
  • Competency
  • Persona based
  • Technical tests
  • What you absolutely should and shouldn’t do
  • Exercise - mock face to face interviews
  • They accepted the offer - what next?
  • Keeping candidates engaged prior to starting
  • Preparing for the first day
  • Onboarding - how to ensure a great experience on the first day
  • Following up through the first weeks.

 

Key takeaways:

  • Identification of a need - do you need a new tester? Have you identified exactly what you require?
  • Individual and team context - are you hiring for a separate test team? A cross functional team? What’s the product or project?
  • Permanent vs contract recruitment and when it’s right to use either.
  • Selling yourself - How to make a job description that makes the candidate want to join you.
  • Ensuring that you take diversity into account when hiring, from job descriptions and adverts, all the way to on-boarding.
  • Where to advertise and how.
  • Getting the team involved and empowered.
  • Establishing recruitment pipelines before you need them.
  • What makes a good CV?
  • Telephone interview techniques
  • Face to face interviews - traditional vs alternatives.
  • What to do once you’ve made the offer. How to get make sure the candidate you want actually starts, and stays.